Store-bought drain cleaners dissolve soap and light grease. They do nothing for root intrusion, grease buildup 40 feet in, or a collapsed pipe segment. Masters Plumbing Service's Drain Cleaning team in Collierville arrives with professional-grade augers and hydro-jetting units that actually resolve the blockage.
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Retail drain products and inexperienced plumbers share one problem: they treat the symptom, not the cause. Our approach combines the right equipment with the right diagnostic process.
Our truck-mounted hydro-jetting units propel water at up to 4,000 PSI through a rotating nozzle that scours pipe walls clean — removing grease buildup, scale, and soft root intrusions in a single pass. Unlike augers, jetting leaves the pipe interior clean rather than just piercing a hole through the clog.
A camera inspection saves you money by showing us exactly what we're dealing with. It also protects you from paying to clear a blockage that's actually hiding a structural pipe failure that will recur immediately.
Whether it's a backed-up bathroom sink or a full house sewer drain stoppage, our team carries the right nozzle sizes and cable diameters for the specific pipe we're clearing.
We photograph or record camera footage of the drain before and after clearing so you can see exactly what was there and that it's gone. Every job comes with a flat-rate quote before any work begins — no hourly-rate surprises.
Not every blocked drain is the same problem. Here's how our team approaches each type — with the specific tools and technique that actually resolve it.
Kitchen drains accumulate FOG — fats, oils, and grease — that solidifies on pipe walls and progressively narrows the line. We use a combination of a cable auger to break the initial plug and a hot-water hydro-jet pass to scour the residual grease film. For commercial kitchens, we also service grease interceptors and document cleaning for inspection records.
Chronic slow bathroom drains often point to a partially closed p-trap, a buildup on the overflow plate mechanism, or a drain arm pitched incorrectly. We clear the immediate clog and identify if a mechanical fix is needed to prevent fast recurrence.
Root intrusion at pipe joints is the leading cause of main sewer blockages in homes over 20 years old. Our electric root cutter attachment on the sectional cable removes the root mass; we then scope again to confirm the line is clear before pulling equipment.
Floor drain traps can dry out and allow sewer gas into the structure if the drain isn't used regularly. We clear blockages, re-water the trap, and can install a trap primer if the drain is prone to drying in Collierville's climate.
A preventive jetting program documented over multiple visits gives you both clean pipes and a camera record of pipe condition over time — useful for catching structural deterioration before it causes an emergency.
Our inspection reports are accepted by real estate attorneys, home buyers, and insurers as documented evidence of drain system condition. If you're buying or selling a home in Collierville, a pre-purchase drain scope is one of the best $300 you can spend.
Here's exactly how a Masters Plumbing Service drain call plays out in Collierville, TN — from dispatch to documented clear.
Tell our dispatcher which fixtures are affected — one slow drain vs. multiple backed-up fixtures tells us whether we're likely dealing with a localized clog or a main line blockage. We schedule same-day when slots are available.
Before clearing anything, we run a CCTV camera into the line to see blockage type, location, and pipe condition. This prevents treating a structural pipe failure with a jetting pass that won't hold.
Based on the camera findings, we present you with a flat-rate quote and explain exactly which method we're using — electric auger, hydro-jet, root cutter — and why. No work begins until you approve.
After clearing, we run the camera a second time to confirm the pipe is open to full diameter. You see the before-and-after footage. We provide a written service summary and our drain clearing warranty.

My kitchen drain had been running slow for months and completely stopped the night before Thanksgiving. Masters Plumbing Service had a tech out same morning, ran the camera, and found a 15-foot grease accumulation in the drain arm behind the wall. The jetter cleared it in about 20 minutes. The footage before and after was dramatic — I could actually see the pipe walls go from coated to clean. No recurrence four months later.
All three bathrooms drained slowly and the lowest floor toilet gurgled every time an upstairs fixture ran — classic main line partial blockage. Masters Plumbing Service's tech accessed the cleanout, ran the camera, and found root intrusion at a clay tile joint about 40 feet from the house. He cut the roots with the root cutter attachment and re-scoped to confirm clear flow. Also noted a joint offset at 68 feet that we'll need to line eventually — good to know before it becomes a full backup.
We own a rental property and schedule annual hydro-jet maintenance with Masters Plumbing Service. The jetting intervals have gotten the drain-related tenant calls down to nearly zero. The camera documentation each year also gives us a clear record of pipe condition over time.

Masters Plumbing Service provides professional Drain Cleaning across Collierville and the surrounding Collierville, TN service area. Same-day service is available on most calls — call to check today's availability.

Masters Plumbing Service's certified drain team is in Collierville today. Call now to check same-day availability.
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